{"id":3767,"date":"2009-01-14T18:20:39","date_gmt":"2009-01-14T17:20:39","guid":{"rendered":"http:\/\/josjos.se\/blog\/?p=3767"},"modified":"2009-01-14T18:20:39","modified_gmt":"2009-01-14T17:20:39","slug":"fortum","status":"publish","type":"post","link":"https:\/\/www.josjos.se\/blog\/2009\/01\/14\/fortum\/","title":{"rendered":"Fortum&#8230;"},"content":{"rendered":"<p><a href=\"https:\/\/i0.wp.com\/josjos.se\/blog\/wp-content\/uploads\/2009\/01\/fortum.jpg\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignright size-thumbnail wp-image-3769\" title=\"Fortum\" src=\"https:\/\/i0.wp.com\/josjos.se\/blog\/wp-content\/uploads\/2009\/01\/fortum-128x33.jpg?resize=128%2C33\" alt=\"Fortum\" width=\"128\" height=\"33\" \/><\/a>Fick snabbt svar fr\u00e5n Skandiabankens webmaster som h\u00e4nvisade till Fortum. Ins\u00e5g efter titt p\u00e5 klockan och deras sajt att deras kundtj\u00e4nst st\u00e4nger 5 minuter senare s\u00e5 jag kastar mig \u00f6ver telefonen och f\u00e5r k\u00f6plats 8. Hinner under tiden logga in p\u00e5 deras sajt och inser att jag f\u00e5r upp fel faktura d\u00e4r ox\u00e5.<\/p>\n<p>Efter lite v\u00e4ntan s\u00e5 f\u00e5r jag prata med Carina, som k\u00e4nner igen problemet. N\u00e5gon kollega till henne har haft samma s\u00e5 hon ber mig dr\u00f6ja s\u00e5 hon kan prata med kollegan.<\/p>\n<p>En stund senare kommer hon tillbaka och s\u00e4ger att OCR-numret \u00e4r r\u00e4tt s\u00e5 det \u00e4r bara att betala in och sen kolla att r\u00e4tt belopp \u00e4r draget.<\/p>\n<blockquote><p>Va? Jag t\u00e4nker ju inte betala in en faktura p\u00e5 \u00f6ver 3000 kr n\u00e4r den ska vara p\u00e5 drygt 200 kr. Jag vill ju dessutom SE MIN faktura.<\/p>\n<p>V\u00e4nta ska du f\u00e5 prata med min kollega.<\/p><\/blockquote>\n<p>Kim presenterar sig och s\u00e4ger i princip samma sak, men om jag vill s\u00e5 kan de s\u00e5klart skicka en pappersfaktura s\u00e5 kan jag bara ignorera den h\u00e4r. Urs\u00e4ktar sig ox\u00e5 med att de nyss uppdagat problemet och inte vet s\u00e5 mycket.<\/p>\n<p>Ja vad kan man s\u00e4ga?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fick snabbt svar fr\u00e5n Skandiabankens webmaster som h\u00e4nvisade till Fortum. Ins\u00e5g efter titt p\u00e5 klockan och deras sajt att deras kundtj\u00e4nst st\u00e4nger 5 minuter senare s\u00e5 jag kastar mig \u00f6ver telefonen och f\u00e5r k\u00f6plats 8. Hinner under tiden logga in p\u00e5 deras sajt och inser att jag f\u00e5r upp fel faktura d\u00e4r ox\u00e5. Efter lite [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[6],"tags":[555,556,513],"class_list":["post-3767","post","type-post","status-publish","format-standard","hentry","category-vardagen","tag-e-faktura","tag-fortum","tag-kundtjanst"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.josjos.se\/blog\/wp-json\/wp\/v2\/posts\/3767","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.josjos.se\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.josjos.se\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.josjos.se\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.josjos.se\/blog\/wp-json\/wp\/v2\/comments?post=3767"}],"version-history":[{"count":0,"href":"https:\/\/www.josjos.se\/blog\/wp-json\/wp\/v2\/posts\/3767\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.josjos.se\/blog\/wp-json\/wp\/v2\/media?parent=3767"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.josjos.se\/blog\/wp-json\/wp\/v2\/categories?post=3767"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.josjos.se\/blog\/wp-json\/wp\/v2\/tags?post=3767"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}